Health and safety online course

Vehicle marshal and reversing

Train the people who guide your reversing vehicles. £22.50 a place.

£22.50 a place, the whole price

This is PHW training with a certificate of completion. It is not an accredited qualification, so it is for you to decide whether it is enough for your business.

Your staff do the course on their own phones, about 33 minutes of lessons, then a test marked for them. They get a certificate with a QR code that anyone can scan to check. You get a page that lists who has passed. You watch each person marshal a real vehicle on your own site and sign them off on the sheet we give you.

About 33 minutes on a phone, tablet or computer. Test marked by the system.

What gets asked for. HSE's workplace transport checklist asks, where a banksman directs reversing vehicles: are they adequately trained and visible?

Who it is for

  • Yard hands, labourers and drivers who guide lorries and vans on to a bay or across a yard or site.
  • Goods in and goods out, warehousing, waste and recycling, construction, plant hire, agriculture and any site where lorries and vans reverse near people on foot.
  • Bosses and supervisors who want a record that each person was taught and tested.
What it covers
  • Why reversing kills, and why the best fix is nobody reversing
  • Taking the reversing out: drive-through bays, one-way routes, marked reversing areas
  • Where to stand, and the mirror rule
  • The standard hand signals, and agreeing them with the driver
  • The stop rule, and when to use stop and emergency stop
  • Checks before the vehicle moves, hi-vis, light and weather
  • People on foot, and why the driver only ever follows one signaller
  • Sign-off by the employer, reporting, and refreshers

How it works

  1. Buy places. Pay by card. Your order page is ready as soon as the payment goes through.
  2. Send the join link to your staff. One link covers everyone. Each person types their name and starts.
  3. They do the lessons on their own phone. It takes about 33 minutes in all, and they can stop and carry on later.
  4. They sit the test. It is marked by the system. Anyone who misses is told which lessons to read again. After a miss there is a wait before the next try, and after six tries in a row the lessons are read again.
  5. A pass gives a certificate. It has a QR code anyone can scan to check it, and your order page links to every one.
  6. You sign off the practical. Each certificate comes with a sign-off sheet. You watch the person do the job on your own equipment, tick each check and sign. The online course teaches the knowledge. You decide who is authorised to do the work.
The law behind it
  • Employers must provide the information, instruction, training and supervision necessary to ensure, so far as is reasonably practicable, the health and safety at work of their employees (Health and Safety at Work etc. Act 1974, section 2(2)(c)). Source: legislation.gov.uk
  • Employers must take employees' capabilities into account when giving them tasks, and give adequate health and safety training, repeated periodically where appropriate and adapted when risks change (Management of Health and Safety at Work Regulations 1999, regulation 13). Source: legislation.gov.uk
  • Hand signals must be clear, simple, big, easy to make and understand, and the person signalling must be able to watch the whole reverse without being put in danger (Health and Safety (Safety Signs and Signals) Regulations 1996, Schedule 1, Part IX). Source: legislation.gov.uk
  • On a construction site, where a person may be endangered by a vehicle's movement, suitable and sufficient steps to warn anyone at risk must be taken by the driver or, where the driver does not have full visibility and another person is directing them, by the person directing, or by both (Construction (Design and Management) Regulations 2015, regulation 28). Source: legislation.gov.uk

What you get

  • A certificate for each person who passes, with a QR code that anyone can scan to check it.
  • A page showing which of your people have passed, and when.
  • The practical sign-off sheet, filled in with the person's name, the course, the date and the certificate number, for you to complete on your own site.
  • Unlimited retakes for the learner, each with a fresh set of test questions.
  • £22.50 a place, the whole price.

£22.50 a place is the whole price. It costs the same for one place or fifty.

The lessons

  1. Why reversing kills4 min
  2. Take the reversing out4 min
  3. Where you stand5 min
  4. Signals the driver can read4 min
  5. Stop means stop3 min
  6. Before anything moves3 min
  7. Be seen: hi-vis, light and weather3 min
  8. People on foot and other helpers4 min
  9. After the course3 min

Read the first lesson free

Free preview

Why reversing kills

A lorry backing on to a bay is slow and it beeps, so it does not look dangerous. The driver still cannot see behind it.

The Health and Safety Executive (HSE) counts the people killed at work in Great Britain. So far in 2025/26 (the figures are not final), 24 workers were killed after being hit by a moving vehicle. Only falls from a height killed more, at 31.

Nearly a quarter of all deaths involving workplace transport happen while a vehicle is reversing.

Why the driver does not see you

On many lorries and vans the driver cannot see the space directly behind. A driver who cannot see behind should get out and look before reversing. If you are standing in that space, as far as the driver is concerned you are not there.

Where the marshal comes in

Some sites use a marshal to guide the driver and keep people out of the way. You will also hear banksman or signaller. It is the same job.

Banksmen suffer serious and fatal injuries every year. The job puts them close to where the vehicle is going.

A banksman is for where there is no other way to control the reversing risk. The best answer is a layout where nobody has to reverse. Lesson 2 shows how.

The best case is nobody reverses. Where a vehicle has to, you keep it from hitting anyone. Do the job by the rules in this course.

One check you can do on the spot

The driver has to be able to see you at all times. If you cannot see the driver's face or eyes in the mirror, treat it as lost sight. The driver may not be able to see you, so stop. Lesson 3 shows where to stand.

Plan view of a lorry reversing towards a wall. The driver sits on the right of the cab. The marshal stands beside the lorry on the driver's side, just ahead of the rear wheels, in line with the driver's mirror, with a clear view of the back corner and the gap. The ground directly behind the lorry is marked as the place never to stand.

How this course works

  • Nine short lessons, each with a practice question.
  • A test at the end. You need 80 percent to pass and you can retake it.
  • A certificate with a QR code that anyone can scan to check it.
  • Then your employer watches you marshal a real vehicle on their own site and signs you off in writing. Until they have, you do not marshal.
Practice question

When should a banksman be used?

Questions

How long does it take?

The lessons take about 33 minutes in all, nine of them at three to five minutes each, then a test of 15 questions. The pass mark is 80 percent, which is 12 right.

How do my staff get on?

After you pay, you get an order page and a link for your staff. Send the link to each person. They open it, type their own name and start the course on their own phone.

How do I see who has passed?

Open your order page. It lists everyone who has joined, how far they have got, and who has passed and when. We email you the link to it after you pay, so keep that email.

What if someone has no email address?

An email address is optional. They need a phone, tablet or computer with a web browser, and the link you send them is how they get back in.

What is the certificate?

It records that the person completed the online course and passed the test, with the date and a QR code that anyone can scan to check it. It is evidence you can keep on file and show to an inspector, an insurer or a customer's auditor. The practical on your own vehicles is recorded on your sign-off sheet.

How does the practical part work?

The course tells each learner plainly that they do not marshal until you have watched them do it and authorised them in writing. You use the sign-off sheet on your own site with your own vehicles, because only you know your vehicles and your layout.

What rules does the course teach that I need to adopt?

Four. Nobody marshals until you have watched them and signed them off in writing. If contact is lost, the vehicle stops. Nobody overrules a marshal's stop. A vehicle with a faulty mirror, light or reversing alarm does not reverse until it is sorted. Tell your drivers and supervisors, so the site works the way the course says.

Can staff do it on a phone?

Yes. The lessons, pictures, practice questions and test all work in the phone's browser.

How can anyone check a certificate?

Scan the QR code on it. It opens a page that confirms the certificate is genuine and who holds it.

What happens if someone fails?

They are told which lessons to re-read and can retake the test as often as they need. Each retake draws a fresh set of questions.

What if someone loses their link?

They can ask for it again by email on the "Lost my link" page, as long as they gave an email address when they started.

Ready?

£22.50 a place, the whole price

This is PHW training with a certificate of completion. It is not an accredited qualification, so it is for you to decide whether it is enough for your business.